Maid-4-U
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FAQ's
Frequently asked questions
These are our customers most frequently asked questions below, however if you still require help or would like to speak to one of our team directly please call our customer service team on 01934 527655 or email us enquiries@maid-4-u.net
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What areas do you cover? |
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We cover all areas within North Somerset including the foillowing post codes; |
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Are you insured? |
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Yes, we are fully ensured against public and employee liability. Details can be obtained from 'Customer services' |
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Do you have to have a regular service or can it be a one off? |
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You can have either. We specialise in one off cleans including ' Pre & post party cleans', ' Spring Cleans' or tailor your own package. |
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Can you provide references from current or past customers? |
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Yes, no problem |
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Can I specify a time and day for my cleaning visit? |
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Yes, our team work from 9am to 5pm mon-fri, and some Sat mornings for specialist cleaning. |
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How do I pay for my Cleaning? |
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If your cleaning is a one off or specialist service, payment is payable 40% at time of booking and the rest upon completion of your service. |
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Do you supply cleaning products? |
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Yes we have a wide selectioin of specialist cleaning products, all are ecologically proven together with a professional series of cleaning tools and accessories. |
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Are there a minimum number of hours I have to have? |
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We require a minimum of 3 hrs per visit |
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How do you manage quality control? |
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Our team are trained to a high level of proficiency, and we encourage our customers to give quality feed back through our ' rate me' score card. This provides accurate information for our team on there last visit, and rewards good work. |
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Can my service be carried out whilst i am at work? |
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Yes. Our pre-site survey can provide a solution for you |
